At Nonocells, we strive to ensure your satisfaction with our products. This Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website.
Refund Eligibility – 30-Day Money Back Guarantee
- We offer refunds on purchases of our digital products within 30 days of the original purchase date.
- To be eligible for a refund, you must request the refund within this specified period.
Non-Refundable Items:
- Certain digital products may not be eligible for refunds. These include:
- Products that have been used or downloaded.
- Products that have been customized or personalized.
- Products purchased outside of our website (e.g., through third-party platforms).
Refund Process:
- To request a refund, please contact our customer support team at office@nonocells.com
- Provide your order details and the reason for your refund request.
- Our team will review your request and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within a reasonable timeframe and credited to the original method of payment.
No Refund Circumstances:
- We reserve the right to refuse refunds in the following circumstances:
- Abuse of the refund policy (e.g., multiple refund requests for the same product).
- Failure to provide necessary information or proof of purchase.
- Refunds requested outside of the specified refund period.
Contact Us:
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at:
